- Posted by:
Admin
- Posted: 27/07/2010
Modern digital technologies have raised many complex clinical, ethical and legal issues for psychotherapists, counsellors, MFTs, social workers, psychiatrists and other mental health care providers, as well as for clients, patients, and other consumers of mental health services. This paper addresses the issue of record keeping in regards to phone messages, email, and texting between clients and therapists. It does not address record-keeping for telehealth, tele-mental-health, phone therapy or e-therapy. The paper emphasizes, as with every electronic communication, the ramifications of text messaging, emails or online recording services on security, privacy, and confidentiality are not clear yet. Therapists must use caution, as well as informed consent, when using cutting-edge digital methods to communicate with clients and store such communications.
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